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Terms & Conditions

TREATMENTS & THERAPIES

 

  • Animals will not be treated for rehabilitation reasoning without the prior authorisation of their veterinary surgeon. Whilst every care is taken of the animal undergoing treatment, the treatment is carried out entirely at their owners risk.

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  • Animals with infections or contagious conditions will not be treated.

 

  • Owners are required to notify Nimble Nedz if during the course of treatments, the animals injury or condition worsens, or if the animals veterinary surgeon advises that treatment is stopped or suspended.

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  • Nimble Nedz reserves the right to refuse the treatment of any animal.

 

  • Owners are requested to provide adequate restraint apparatus and to be present at all times during the animals treatment session.

 

  • Nimble Nedz reserve the right to use video footage and photographic stills taken during treatment sessions.

 

  • Nimble Nedz does not take any responsibility what so ever for any accident/injury sustained by the animals owner whilst the animal is undergoing massage treatment.

 

  • Nimble Nedz cannot be held responsible for any loss or damage to vehicles or personal property, howsoever occasioned, whilst on business premises.

 

  • All equine sports massage therapists operating under Nimble Nedz have adequate insurance (Towergate Insurance) and qualifications required to carry out the services offered.

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  • If the animals owner knows of any reason this animal should not be treated, this MUST be declared before treatment.

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  • If you or any member of your household have any symptoms of COVID-19 or haves positive test result, please let us know as soon as possible so we are able to act accordingly.

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  • Once booked in, it is assumed that you have read and accepted the terms and conditions prior to booking & these apply from date of booking in.

 

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CANCELLATION

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  • Cancellations/Reschedule requests made on the day before appointment - £15 fee is to be paid.

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  • Cancellations/Reschedule requests made on the day of the appointment – full treatment price is to be paid

    (£35 unless stated otherwise)

 

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Thank you for your cooperation, we look forwards to working with you and your horse(s) Nimble Nedz

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Any questions about our Terms & Conditions should be sent to us at hello@nimblenedz.co.uk.

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